A design
that works

We partner with you to create the best learning solutions. We’ll listen intently, advise and challenge each other to ensure we reach the learning goal together. 

As collaborative partners in this project, our weekly communication with you will follow the project as it progresses through the five-phase process shown here.

A process designed for collaboration


Project Management and Quality Assurance are integrated into all phases. Our processes ensure that your projects stay on track. 

We’re all about open communication with you, and it's important to us that we meet your goals and deadlines with no surprises along the way. 

Birds eye view of collaboration in a meeting

Phase 1 – Discovery

After initial contact, our process generally involves a meeting to discuss your project requirements in detail. We set the expectations for the project and communicate the project management tools and the full process we have in place - ensuring that you’re in the loop from start to finish.

Phase 2 – Design

Our learning designers will take all the information gathered from our discovery meeting and brainstorm a learning solution that will meet your learning goals effectively. We explore the best methods of presenting the learning, the structure and any multimedia development that would support your objectives.

The suggested learning solutions are then presented back to you. Your input is invaluable at this stage, and we’ll move on to the next step once you’re happy with the proposed solution.

Learning designers brainstorming over a table
Learning Designer typing and taking notes for storyboarding

Phase 3 – Storyboarding

While the design stage focused on the broad strokes, the storyboard stage is where we get into the fine details. Our expert designers will flesh out your learning design by writing the copy for things like assessments, video and animation scripts and real life scenarios. they will also describe source imagery and interactive content at this stage.

This step is your learning design expanded in written form. We work with you and your subject matter experts along the way to ensure that the experience is both correct and effective before moving on to the development stage.

Phase 4 – Production

Once the storyboard has been signed off, we begin with development. This is where the magic happens and your learning experiences come to life. This phase could include, but isn’t limited to, animated videos, on-site videography and editing, graphic design, creation of job aids and course development in traditional eLearning authoring tools, or standalone websites.

We maintain communication with you throughout this process and give you the opportunity to review everything at various stages along the way. 

Designer working on a learning experience
Learning Designer implementing course through LMS

Phase 5 – Launch

Once development has been signed off, we move on to the implementation stage. This process would have been discussed in the discovery meeting and could happen in various ways. We work to industry standards, so we can deliver online courses to your internal learning team, facilitate implementation through one of our Learning Management System solutions, or even assist with in-person training.

Our expertise in learning means that all steps leading to this point are designed with successful implementation        in mind.

Our expertise doesn’t stop at the creation of learning solutions. Once the learning is done, we’re able to assist you with the promotion of the learning material, and evaluation of the learner data to measure its impact on your organisation. This will not only allow you to see the success of the training, but to make informed decisions about further training requirements.

The goal from the outset was to build courses of the very highest quality, and this was achieved by incorporating a variety of rich interactive elements in a thoughtful manner.
We really engage learners and help them retain what they’ve learnt.